Return Policy
At BRR Tires & Automotive, we want every customer to be satisfied with their purchase. Please read our return policy carefully before placing your order.
Our Mistake — We've Got You Covered
If we made an error — such as shipping the wrong item or a product that does not match its listing — we will cover the full cost of the return and make it right. Returns for our errors are accepted within 30 days of delivery. Please contact us as soon as possible so we can resolve the issue quickly.
Buyer Responsibility
We take great care to provide detailed descriptions, specifications, and fitment information in all of our listings. Please read the full product listing carefully before purchasing, including size, brand, condition, and compatibility details.
If a return is requested due to a buyer error — such as ordering the wrong size, wrong fitment, or misreading the listing — the buyer is responsible for all return shipping costs. We strongly encourage you to double-check your vehicle's tire size and specifications before completing your purchase.
Tires — Important Notice
Tires that have been mounted or used cannot be returned. All sales on mounted or used tires are final. Please verify fitment before installation.
How to Initiate a Return
To start a return, please contact us through our contact page with your order number and a description of the issue. Our team will review your request and respond promptly.
Refund Process
Once your return is received and inspected, we will verify that the contents match what was originally shipped out. If everything checks out, your refund will be processed and issued promptly. You will be notified once your refund has been sent.
Thank you for shopping with BRR Tires & Automotive. We appreciate your business and are committed to making your experience a great one.